Frequently asked questions

Here you’ll find answers to common questions about my services, process, and approach to social media and branding. If you don’t see your question here, I’m always happy to chat.

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What is your specialty?

MDH Marketing Design specializes in branding and organic social media content for local and service-based businesses. I focus on helping businesses show up consistently, professionally, and on-brand across platforms like Instagram and Facebook, without the overwhelm of doing it all themselves.

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Do you guarantee follower growth or engagement?

I don’t guarantee specific numbers such as follower growth or engagement.

Social media platforms control reach and distribution. Performance can fluctuate for many reasons outside of content creation alone.

What I do guarantee is thoughtful strategy, professional design, and consistent, on-brand content that supports long-term visibility, credibility, and growth.

For most service-based businesses, consistency and clarity matter far more than going viral.

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How do you measure success?

Success looks different for every business, but I focus on:

  • Consistent posting and brand presence

  • Clear, professional visuals and messaging

  • Improved credibility and trust with your audience

  • Audience reach over time

  • Increased confidence in how your business shows up online

Follower growth and engagement can happen naturally over time, but they are not the sole indicators of success.

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Is social media marketing right for my business?

Social media works best for businesses that want to:

  • Stay visible and top of mind

  • Communicate regularly with their audience

  • Build trust and brand recognition

  • Promote services, events, or offerings consistently

My services are especially well-suited for local businesses, restaurants, service providers, event brands, and small businesses that value consistency over quick wins.

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How long does it take to see results?

Most clients notice improved consistency and brand clarity within the first month. Growth, engagement, and increased inquiries typically take more time and depend on several factors, including audience behavior, industry, and overall online presence.

Social media is a long-term strategy, not an overnight fix.

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Do you run paid ads or guarantee leads?

My services focus on organic content creation and branding. Paid advertising, lead generation, or guaranteed results are not included unless discussed separately.

If you’re interested in ads or advanced growth strategies, I’m happy to discuss whether they’re a good fit for your business.

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What types of businesses do you work with?

I primarily work with:

  • Local businesses

  • Restaurants & bars

  • Service-based businesses

  • Event & hospitality brands

  • Small businesses that need consistent, professional content

If you’re unsure whether we’re a good fit, a free consultation is the best place to start.

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What do you need from me as a client?

To create the best results, I ask that clients:

  • Communicate openly and in a timely manner

  • Provide access to branding assets and business details

  • Maintain realistic expectations around growth and performance

  • Trust the strategy and process

Social media works best as a collaborative effort.

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How do I get started?

To create the best results, I ask that clients:

  • Communicate openly and in a timely manner

  • Provide access to branding assets and business details

  • Maintain realistic expectations around growth and performance

  • Trust the strategy and process

Social media works best as a collaborative effort.

The Process

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tell us about your project

We want to hear all about your vision! Start by filling out a short form where you can share details about your business, your goals, and any initial ideas you have. This helps us understand your brand’s personality, values, and specific needs, so we can jump in with a clear sense of direction.

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discovery call

Next, we’ll set up a discovery call to dive deeper into your project, talk through your goals, clarify any questions, and explore ideas together. This call is a valuable opportunity to connect, refine your vision, and confirm that we’re on the same page to bring your project to life.

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research and strategy

I’ll begin by reviewing all the details we’ve discussed and crafting a personalized strategy for your project. You’ll receive a creative direction to approve, ensuring we’re set on a path that perfectly aligns with your vision before any design work begins.

design and development

With the creative direction approved, I’ll move into the design phase, bringing your brand’s vision to life. During this stage, I’ll create and refine visuals based on our strategy, making sure each element resonates with your goals and target audience.

presentation

Now, it’s time to reveal your new project concepts! I’ll walk you through the designs, explaining the strategy behind each element. This presentation is your opportunity to see your vision realized and provide feedback to ensure everything feels just right.

Let's Chat

What services are you interested in?

Thanks for reaching out!

Please expect a response within a few business days.

contact@melaniedawnharmon.com

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Good design is good business.

– Thomas J. Watson